Blue Apron is unfortunately susceptible to a variety of factors that threaten its longevity. Figure 1 shows a fishbone diagram that provides a variety of potential cause-and-effect relationships that could negatively impact Blue Apron operations.
Figure 1. Fishbone diagram of potential cause-and-effect relationships that could lead to a dangerous contamination event.
Any single factor might be a temporary problem or be caught before someone gets hurt. However, a combination of problems in which one causes the next (or causes the next to be missed) can harm someone. For example, a single employee feeling overworked for a week may not be a problem and resolve itself. But if the employee is overworked and doesn’t notice someone introducing a chemical into the food supply, that’s a terrible problem. In another case, perhaps there’s an empty position. It gets filled 3 months later, but in the meantime, no one noticed that the new supplier (forced into place because of a supply chain change) had multiple complaints lodged against it for poor quality, and someone gets sick. Any combination of these risks can put Blue Apron right back at square one, or even worse, hurt someone.
Post #3 in this series explores quality control measures.
Tech Twire. 